legal: Privacy Policy

 

Privacy Policy

Effective Date: January 1, 2025

At DiabetesConsult.com, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information, and how we comply with federal and state privacy laws, including HIPAA.

1. HIPAA Compliance

We comply fully with the Health Insurance Portability and Accountability Act (HIPAA). HIPAA sets national standards for the protection of personal health information (PHI). We follow strict protocols to safeguard your health and demographic data, including name, birthdate, contact details, and medical history, in any form—electronic, paper, or verbal.

2. What Is PHI?

PHI stands for Protected Health Information, which includes individually identifiable medical and demographic data we collect during your use of our services. Examples include:

  • Medical histories
  • Lab results
  • Email addresses
  • Age, gender, and other identifying information

3. Information We Collect

We collect information to provide a safe, effective, and personalized experience. This includes:

  • Personal details (name, email, contact information)
  • Health-related information
  • Payment details for services
  • Website usage data (IP address, browser type, device info)

4. How We Use Your Information

We use your information to:

  • Deliver personalized care plans
  • Process transactions securely
  • Respond to inquiries and provide customer service
  • Improve our services and website performance
  • Comply with legal and regulatory requirements

5. Information Sharing

We do not sell or rent your personal information. However, we may share information with:

  • Authorized agents or vendors performing services on our behalf (e.g., payment processing, email delivery)
  • Third parties as part of a business transfer or asset sale
  • Law enforcement or government agencies when required by law

All third-party service providers are bound by our Privacy Policy and may only use your information to perform contracted services.

6. Data Security

We use industry-standard SSL encryption and secure servers to protect your personal and payment information. Your credit card data is encrypted and stored separately from our website to reduce risk.

7. Cookies and Web Beacons

We use cookies to improve user experience and remember your preferences. Cookies do not collect personal information unless you provide it. We also use web beacons to track user behavior for analytics purposes. You may disable cookies in your browser, but doing so may limit site functionality.

8. Unsolicited Emails (Spam)

We do not sell or share your email address with third parties for unsolicited marketing. If you receive suspicious or spam emails claiming to be from us, forward them to Support@DiabetesConsult.com for investigation.

9. Your Consent

By using our site, you consent to the terms of this Privacy Policy. Any future changes will be posted on this page. Continued use of the site constitutes your agreement to the updated terms.

10. Electronic Communication

By communicating with us electronically (e.g., via email or forms), you agree to receive communications from us electronically. All notices, disclosures, and agreements will be provided in electronic form.

11. Account Responsibilities

You are responsible for maintaining the confidentiality of your account and password. You agree to provide accurate, up-to-date information and notify us of any unauthorized access to your account.

12. User Conduct

You agree to use the site lawfully and respectfully. Any activity that disrupts, harms, or violates the rights of others is strictly prohibited. We reserve the right to suspend access for violations.

13. Intellectual Property

All content on the site is owned or licensed by DiabetesConsult.com and protected by copyright, trademark, and other intellectual property laws. You may use content only for personal, non-commercial purposes unless explicitly authorized.

14. Product Descriptions and Colors

We strive for accuracy but do not guarantee that product descriptions or displayed colors are 100% accurate due to monitor differences.

15. Limitation of Liability

We are not liable for any damages arising from your use or inability to use the site, including but not limited to direct, indirect, incidental, or consequential damages. Some states may not allow this limitation; your rights may vary.

16. Export Compliance

You agree not to export or re-export any part of this site in violation of U.S. export control laws.

17. Monitoring and Rights

We reserve the right to monitor activity on the site and disclose any content or communication if legally required or necessary to protect our rights, users, or business partners.

18. Links to Third-Party Sites

We may link to third-party websites. We are not responsible for the content, accuracy, or security of these sites and do not endorse them.

19. Submissions

By submitting reviews, comments, or suggestions, you grant DiabetesConsult.com a non-exclusive, royalty-free, perpetual license to use, reproduce, and distribute your content. You must own or have rights to anything you submit and agree to indemnify us against claims related to your submissions.

20. Termination

We may suspend or terminate access to our site at our discretion. You may also terminate your use of the site at any time. Termination does not relieve you of obligations incurred prior.

21. General Terms

These terms constitute the entire agreement between you and DiabetesConsult.com. If any part is held invalid, the remaining terms remain in effect. Any disputes must be filed within one year of the issue arising.

For any questions regarding this Privacy Policy, contact us at Support@DiabetesConsult.com.

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